Elevate Your Customer Experience with Extentia
We empower businesses in the FinTech industry to create exceptional customer journeys, optimize digital touchpoints, and achieve sustainable growth.
Navigating the complexities of the modern FinTech world requires a focus on delivering seamless, engaging experiences. Extentia partners with FinTech companies to create exceptional experiences that drive growth and build lasting value. Our unique Experience-Centric Transformation (XCT) philosophy combines deep industry knowledge, human-centered design, and agile execution to deliver solutions tailored to your unique needs. Guided by this philosophy, our Experience Design Studio creates best-in-class Experience Design Trends (EDT) reports that analyze the evolving industry trends, consumer behaviors, and technological advancements to uncover insights that shape the future of financial experiences.

Experience Design Trends for FinTech Industry 2024
Explore the trends that dominated the FinTech industry in 2024
Our FinTech Focus Areas
Banking and Lending Solutions
Extentia helps financial institutions modernize lending operations, from loan origination and management to credit scoring and retail lending. We leverage our core capabilities to build innovative solutions that streamline workflows, enhance customer engagement, and drive growth.
Wealth and Asset Management
Extentia empowers financial advisors and institutions to create intuitive platforms and personalized experiences. We simplify portfolio tracking, tax adjustments, and financial planning, driving better outcomes for professionals and their clients.
Insurance and Risk Management
Extentia helps insurers modernize operations, optimize risk assessment, and enhance customer interactions. We build solutions that streamline policy administration, claims processing, and fraud detection, enabling you to adapt and thrive.
RegTech and Compliance
Extentia helps FinTech companies navigate the complex regulatory landscape with intelligent solutions. We streamline KYC/AML processes, automate reporting, and ensure compliance with industry standards, minimizing operational overhead.
Customer Experience and Engagement
Extentia empowers financial institutions to create personalized, engaging customer experiences. From onboarding to customer care, we help you build lasting relationships and drive loyalty.
Financial Intelligence & Insights
Extentia helps FinTech companies transform raw data into actionable insights. We build advanced analytics and reporting solutions that enable data-driven decision-making, from fraud detection to personalized investment recommendations.
Fueling FinTech Innovation Through Our Core Capabilities
Enterprise Mobility
Unlock mobile potential with secure, high-performing apps that drive productivity and engagement. Leverage mobility into a competitive advantage, empowering your workforce and enhancing customer experiences anytime, anywhere.
Cloud Computing
Design scalable, secure, and cost-effective cloud solutions that fuel growth, improve efficiency, and ensure resilience, positioning your business for long-term success.
Experience
Leverage human-first, seamless digital experiences that engage users and deliver real business value, creating effortless connections for both customers and employees.

Unlock mobile potential with secure, high-performing apps that drive productivity and engagement. Leverage mobility into a competitive advantage, empowering your workforce and enhancing customer experiences anytime, anywhere.

Design scalable, secure, and cost-effective cloud solutions that fuel growth, improve efficiency, and ensure resilience, positioning your business for long-term success.

Leverage human-first, seamless digital experiences that engage users and deliver real business value, creating effortless connections for both customers and employees.
The Extentia Difference
Tech-Savvy and Future-Ready
Tech-Savvy and Future-Ready
Agile and Adaptable
Agile and Adaptable
Creativity that Clicks
Creativity that Clicks
Partnerships with a Personal Touch
Partnerships with a Personal Touch
Growing Together, Every Step of the Way
Growing Together, Every Step of the Way
Reimagine your operations with an experience-driven approach. Talk to us to get started.
Explore Our Latest Thinking

Top 5 Experience Design Trends Shaping Healthcare Providers’ Future
Healthcare is changing fast, and new design ideas are making it easier for doctors, nurses, and patients to connect and work together. From digital tools to virtual reality, experience design trends

Designing for Wellness: Patient-Centered Healthcare Spaces
Healthcare technology is evolving faster than ever in transforming patient care. Today’s healthcare consumers expect more personalized, transparent, and convenient experiences. From virtual consultations to wearable health devices, healthcare UX design is being reimagined to put

From Clinics to Clicks: The Role of Experience Design in Healthcare Innovation
Healthcare is undergoing a profound transformation, with user-centric experience design at the core of this evolution. By understanding and addressing the unique needs and expectations of all stakeholders, healthcare organizations are

Extentia Presents Experience Design Trends Report in Healthcare 2025
Extentia, a Merkle Company, proudly presents its Experience Design Trends Report for Healthcare 2025. Developed by our Experience Studio team through extensive research, the report examines the dynamic healthcare landscape, driven by shifting consumer preferences and technological advancements. It highlights customer experience trends in healthcare, offering valuable insights to help stakeholders enhance their businesses.
Extentia’s X24 Hackathon: Season 8!
Extentia’s annual all-company meeting, the Forum, was held on Thursday, April 8 in a completely online setup, given the ongoing pandemic. Joined over Zoom by 700+ Extentians, the event was all about looking back at the past year – achievements and milestones.

Extentia proudly shares stage with Parle at SAP ACE Awards 2024!
As the SAP Business Technology Platform implementation partner, Extentia was proud to share the spotlight with Parle Biscuits, who won the prestigious SAP ACE Awards 2024 in the “BTP Innovation Champion” category! This accolade highlights Extentia as a Centre of Excellence for SAP BTP and underscores our commitment to deliver transformative business solutions.
Extentia and Fivestar* to bring Salesforce Solutions – Featured in VARINDIA Magazine
Extentia and fivestar* have entered into a partnership where each company brings decades of experience to offer Salesforce solutions to the US market. Both companies with over two decades of
Naazneen Boocha is now Extentia’s Chief Delivery Officer
Extentia Information Technology announced that Naazneen Boocha has moved to the position of Chief Delivery Officer (CDO). Extensive coverage: PR Newswire | India Today | Business Today | Yahoo Finance
‘Pune’s 1st saas accelerator begins operations’ – coverage of the Extentia-amplifi partnership in the Times of India
Pune’s first Software-as-a-Service (SaaS) accelerator has become operational through a tie-up between city-bases technology consulting firm Extentia and Bangalore based B2B SaaS firm Amplifi.