Build Solutions for an Experience-Driven Healthcare Industry
In the digital age of healthcare, experience matters. Extentia is revolutionizing healthcare customer experiences , empowering providers and patients alike. Our Experience-Centric Transformation (XCT) approach combines deep industry expertise with human-centered design to create seamless, secure, and impactful solutions. We build intuitive platforms that foster collaboration, streamline access to critical data, and enhance the overall healthcare journey. With a focus on innovation and a commitment to excellence, we help healthcare organizations thrive in the digital age. Driven by our XCT philosophy, we create Experience Design Trends (EDT) reports for healthcare businesses that explore the evolving landscape of healthcare experiences, shaped largely by consumer preferences and technological innovations. Through in-depth research and industry analysis, these reports provide valuable insights to help healthcare stakeholders navigate the future.

Experience Design Trends for Healthcare Industry 2025
Our HealthTech Focus Areas
Integrated Care Delivery
We leverage our expertise to streamline workflows, enhance care coordination, and improve patient outcomes by fostering seamless communication and data exchange across the care continuum.
Pharmacy Benefit Management (PBM)
We empower PBMs to enhance medication management, improve patient outcomes, and seamlessly integrate with healthcare providers for real-time decision-making.
Healthcare Interoperability and Automation
Our advanced integration solutions bridge healthcare systems, ensuring seamless data exchange across diverse platforms while enhancing care coordination and clinical decision-making. We also leverage intelligent automation to optimize workflows and reduce manual tasks, allowing healthcare providers to focus on patient care.
Revenue Cycle Optimization
Our AI-driven approach helps streamline billing, claims processing, and payment collections, driving efficiency, and improving financial performance for healthcare providers.
Patient Engagement and Support
We help healthcare providers streamline patient access to care, from appointment scheduling and insurance verification to claims management and communication. Our solutions create a seamless and positive experience for patients while reducing the administrative burden for providers.
Payer Operations
Our solutions enhance claims management, improve provider relationships, and ensure compliance, driving efficiency and improving financial outcomes for payers.
Population Health Management
We help healthcare organizations leverage data to proactively manage population health, identify risks, and deliver tailored care plans that improve overall well-being and reduce costs.
Healthcare Compliance and Regulatory Intelligence
We help businesses ensure compliance, mitigate risks, and automate the monitoring and reporting of healthcare regulations, empowering organizations to stay ahead of changes.
Medical Device Management
We provide scalable solutions to track, monitor, and maintain medical device performance, ensuring compliance, enhancing patient safety, and optimizing operational efficiency.
Fueling HealthTech Innovation Through Our Core Capabilities
Enterprise Mobility
Unlock mobile potential with secure, high-performing apps that drive productivity and engagement. Leverage mobility into a competitive advantage, empowering your workforce and enhancing customer experiences anytime, anywhere.
Cloud Computing
Design scalable, secure, and cost-effective cloud solutions that fuel growth, improve efficiency, and ensure resilience, positioning your business for long-term success.
Experience
Leverage human-first, seamless digital experiences that engage users and deliver real business value, creating effortless connections for both customers and employees.

Unlock mobile potential with secure, high-performing apps that drive productivity and engagement. Leverage mobility into a competitive advantage, empowering your workforce and enhancing customer experiences anytime, anywhere.

Design scalable, secure, and cost-effective cloud solutions that fuel growth, improve efficiency, and ensure resilience, positioning your business for long-term success.

Leverage human-first, seamless digital experiences that engage users and deliver real business value, creating effortless connections for both customers and employees.
The Extentia Difference
Tech-Savvy and Future-Ready
Tech-Savvy and Future-Ready
Agile and Adaptable
Agile and Adaptable
Creativity that Clicks
Creativity that Clicks
Partnerships with a Personal Touch
Partnerships with a Personal Touch
Growing Together, Every Step of the Way
Growing Together, Every Step of the Way
Take the first step towards an experience-driven future of healthcare. Contact us to get started.
Explore Our Latest Thinking

Designing for Wellness: Patient-Centered Healthcare Spaces
Healthcare technology is evolving faster than ever in transforming patient care. Today’s healthcare consumers expect more personalized, transparent, and convenient experiences. From virtual consultations to wearable health devices, healthcare UX design is being reimagined to put

From Clinics to Clicks: The Role of Experience Design in Healthcare Innovation
Healthcare is undergoing a profound transformation, with user-centric experience design at the core of this evolution. By understanding and addressing the unique needs and expectations of all stakeholders, healthcare organizations are

Reimagining Healthcare with Technology
“Information is the lifeblood of medicine, and health information technology is destined to be the circulatory system for that information.” – David Blumenthal, National Coordinator for Health Information Technology (2009-2011)

Extentia Presents Experience Design Trends Report in Healthcare 2025
Extentia, a Merkle Company, proudly presents its Experience Design Trends Report for Healthcare 2025. Developed by our Experience Studio team through extensive research, the report examines the dynamic healthcare landscape, driven by shifting consumer preferences and technological advancements. It highlights customer experience trends in healthcare, offering valuable insights to help stakeholders enhance their businesses.
Extentia’s X24 Hackathon: Season 8!
Extentia’s annual all-company meeting, the Forum, was held on Thursday, April 8 in a completely online setup, given the ongoing pandemic. Joined over Zoom by 700+ Extentians, the event was all about looking back at the past year – achievements and milestones.

Extentia proudly shares stage with Parle at SAP ACE Awards 2024!
As the SAP Business Technology Platform implementation partner, Extentia was proud to share the spotlight with Parle Biscuits, who won the prestigious SAP ACE Awards 2024 in the “BTP Innovation Champion” category! This accolade highlights Extentia as a Centre of Excellence for SAP BTP and underscores our commitment to deliver transformative business solutions.
Extentia and Fivestar* to bring Salesforce Solutions – Featured in VARINDIA Magazine
Extentia and fivestar* have entered into a partnership where each company brings decades of experience to offer Salesforce solutions to the US market. Both companies with over two decades of
Naazneen Boocha is now Extentia’s Chief Delivery Officer
Extentia Information Technology announced that Naazneen Boocha has moved to the position of Chief Delivery Officer (CDO). Extensive coverage: PR Newswire | India Today | Business Today | Yahoo Finance
‘Pune’s 1st saas accelerator begins operations’ – coverage of the Extentia-amplifi partnership in the Times of India
Pune’s first Software-as-a-Service (SaaS) accelerator has become operational through a tie-up between city-bases technology consulting firm Extentia and Bangalore based B2B SaaS firm Amplifi.