Home Industries Travel and Retail

Transforming Travel and Retail Journeys with Experience-Driven Solutions

From seamless bookings to connected retail solutions, we craft intuitive, scalable platforms that enhance engagement, boost efficiency, and drive real results.

In travel and retail, seamless experiences aren’t optional—they’re expected. Innovation is what sets brands apart. With over a decade of expertise, Extentia’s Experience-Centric Transformation (XCT) approach builds custom, scalable solutions that streamline operations, boost efficiency, and elevate customer interactions. Whether it’s intuitive booking platforms or connected retail ecosystems, we craft experiences that inspire and deliver results.

Our Travel and Retail Focus Areas

Integration

Effortlessly connect Online Travel Agencies (OTAs), Internet Booking Engines (IBEs), and technology providers with powerful API integrations. Ensure smooth operations, real-time data sync, and a frictionless customer experience—because in travel, every second counts.

Travel website design and user experience revamp

Make every journey—digital or otherwise—unforgettable. We craft visually stunning, intuitive travel platforms for OTAs and niche travel agents, designed to boost engagement, simplify bookings, and enhance the entire customer journey.

Mobile development

Build high-performance mobile apps that put travelers in control. From seamless bookings to personalized recommendations and real-time updates, we create mobile solutions that keep pace with today’s on-the-go explorers.

Our Integration Expertise that
Builds Seamless Customer Experiences

Fueling Innovation in the Travel and Retail
Industry Through Our Core Capabilities

Enterprise Mobility

Unleash the full potential of mobile with us. We build intuitive, secure, and high-performing mobile experiences that empower your workforce and delight your customers. From custom enterprise apps to mobile-first business solutions, we transform mobility from a convenience to a competitive advantage, driving productivity, collaboration, and engagement — anywhere, anytime.

Cloud Computing

The cloud isn’t just a destination; it’s the engine of growth. We architect cloud solutions that scale effortlessly, secure your valuable data, and drive operational efficiency. Our expertise ensures your cloud journey is future-ready, cost-effective, and resilient, setting the stage for sustained success.

Experience

Exceptional technology is only as good as the experience it creates. Our human-first design approach crafts engaging, accessible, and frictionless digital experiences that resonate with users and deliver tangible business results. We create experiences that feel effortless yet impactful, fostering seamless connection, interaction, and engagement for your customers and employees.

Unleash the full potential of mobile with us. We build intuitive, secure, and high-performing mobile experiences that empower your workforce and delight your customers. From custom enterprise apps to mobile-first business solutions, we transform mobility from a convenience to a competitive advantage, driving productivity, collaboration, and engagement — anywhere, anytime.
The cloud isn’t just a destination; it’s the engine of growth. We architect cloud solutions that scale effortlessly, secure your valuable data, and drive operational efficiency. Our expertise ensures your cloud journey is future-ready, cost-effective, and resilient, setting the stage for sustained success.
Exceptional technology is only as good as the experience it creates. Our human-first design approach crafts engaging, accessible, and frictionless digital experiences that resonate with users and deliver tangible business results. We create experiences that feel effortless yet impactful, fostering seamless connection, interaction, and engagement for your customers and employees.

The Extentia Difference

Tech-Savvy and Future-Ready

Tech-Savvy and Future-Ready

We’re passionate about using the latest technologies to fuel your success. Our teams blend design, QA, DevOps, and usability expertise to deliver innovative solutions that inspire confidence and keep you ahead.

Agile and Adaptable

Agile and Adaptable

Need to pivot with the market or embrace new tech? We're quick on our feet and ready to scale our solutions to match your evolving goals, ensuring your mobile strategy is future-ready for what’s next.

Creativity that Clicks

Creativity that Clicks

We don’t just build apps; we craft experiences that users love. Our creative teams bring ideas to life with fresh, engaging designs that are as functional as they are memorable.

Partnerships with a Personal Touch

Partnerships with a Personal Touch

We build relationships that go beyond the contract. We’re your collaborators, your allies, and your biggest cheerleaders. We foster a culture of warmth and generosity, celebrating your wins as our own and providing unwavering support at each step.

Growing Together, Every Step of the Way

Growing Together, Every Step of the Way

Great partnerships are built on trust and understanding. We’re invested in your long-term success, delivering solutions that grow with you and ensuring you have a trusted partner by your side every step of the way.

Let’s connect every digital and physical touchpoint. Get in touch to get started.

Explore Our Latest Thinking

Designing for Wellness: Patient-Centered Healthcare Spaces

Designing for Wellness: Patient-Centered Healthcare Spaces

Healthcare technology is evolving faster than ever in transforming patient care. Today’s healthcare consumers expect more personalized, transparent, and convenient experiences. From virtual consultations to wearable health devices, healthcare UX design is being reimagined to put

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Extentia Presents Experience Design Trends Report in Healthcare 2025 

Extentia, a Merkle Company, proudly presents its Experience Design Trends Report for Healthcare 2025. Developed by our Experience Studio team through extensive research, the report examines the dynamic healthcare landscape, driven by shifting consumer preferences and technological advancements. It highlights customer experience trends in healthcare, offering valuable insights to help stakeholders enhance their businesses.

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Extentia’s X24 Hackathon: Season 8! 

Extentia’s annual all-company meeting, the Forum, was held on Thursday, April 8 in a completely online setup, given the ongoing pandemic. Joined over Zoom by 700+ Extentians, the event was all about looking back at the past year – achievements and milestones.

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Extentia proudly shares stage with Parle at SAP ACE Awards 2024!

As the SAP Business Technology Platform implementation partner, Extentia was proud to share the spotlight with Parle Biscuits, who won the prestigious SAP ACE Awards 2024 in the “BTP Innovation Champion” category! This accolade highlights Extentia as a Centre of Excellence for SAP BTP and underscores our commitment to deliver transformative business solutions.

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